SRA’s Operations Support Services

SRA’s Operations and Technology Support is designed to support Banks and the Financial Services Industry with various operational issues and challenges. Leveraging extensive operational experience and best practices, SRA develops and implements practical solutions tailored to the Bank and its culture.

By using SRA, the Bank obtains the support of experienced bankers and IT professionals with deep operational experience to create actionable solutions that provide immediate value. Our services include:

Process Mapping and Process Documentation

  • Develop process maps and workshops and procedural documentation to support efficiency and risk reduction objectives
  • Organizational development
  • Recommendations keyed to immediate impact and in project management formats

Operational Efficiency

  • Efficiency reviews
  • Design and implement corrective plans & processes
  • Cross-functional workshops and design of more scalable, streamlined operations

Operational Remediation

  • Identify root causes
  • Redesign and implement stabilized processes
  • Provide resources to analyze and correct critical operational issues.

Risk and Control Assessments

  • Evaluate and measure inherent risk, existing operational controls, and needed controls
  • Design processes and procedures to mitigate control gaps

System Recoding

  • Teams to augment or correct detailed codes pre or post-merger integration
  • In-depth observations of portfolio based issues based on loan re-coding and remediation
  • Facilitate regulatory reporting and liquidity management